FREQUENTLY ASKED QUESTIONS
How do I join the Fire Department?
Under the Contact Us tab on the website, you can click on complete an application. You can also stop by one of our three stations to pick up an application
Can you get my cat out of a tree?
The Fire Department does not assist in rescuing animals. Citizens may contact Animal Control. The telephone number is (336) 641-3400.
What if I smell Gas in my home?
You will need to get out of the house and then call 9-1-1 from a mobile phone or from a neighbor's house. The use of a phone could cause the gas to ignite if you called from inside the house.
Why do we see fire department crews at the store?
Because the crews work a 24-hour shift, they must eat their lunch and dinner at the station. At times firefighters all eat the same meal, as a group. The crews pay for their food out of their own pockets. So, after the equipment is checked and the housework completed, one of the fire trucks will then make a quick trip to the grocery store to purchase the food for the shift. All crews remain in service to respond to calls during this time.
What should I do when I see or hear an emergency vehicle coming towards me when I'm driving?
When it is safe to do so, you should pull over to the right and stop until all emergency vehicles have safely passed. If you cannot safely maneuver to the right, simply stop and stay stopped so the vehicles can go around you safely.
I just moved to Summerfield and notice there are no hydrants. What happens if my house catches on fire?
Summerfield does not have any hydrants. We do what is called a rural water operation if your house catches on fire. We have tankers at each of our stations and they bring water to your home in case of a fire. Once the tankers run out of water, they must go to a water point to get filled back up. Water points are pre-determined water sources (ponds, creeks, or lakes) where a Fire Engine would have to be placed to get water out of the source either through straight drafting or dry hydrants (we have both). We prefer straight drafting because you are able to get more gallons of water per minute and there is more maintenance with dry hydrants. Once the tanker is full, it reports back to the fire to dump the water and then continue the process.
Why do I have two line items on my tax for the fire department?
Summerfield was established in 1951 and at that time the general statute only allowed tax rates to be $.10 or less. Other departments in Guilford County were established later in the 60’s and 70’s and by that time the general statute had changed and allowed those departments a tax rate of $.15 or less. With departments needing more paid staff due to decreased volunteer numbers, it costs more to operate. To help departments out, Guilford County allows departments to make Individual Fire Department Service Districts, which allows departments to get more than $.10. It is really only one tax rate of $.131. It can be confusing, but it is what’s needed to keep our department running efficiently and to keep the citizens of Summerfield safe.
Does the Fire Department fill fire extinguishers?
Summerfield Fire Department is not equipped to fill fire extinguishers at this time. However, you can find local fire extinguisher businesses in the yellow pages.
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